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Charges
While viewing a case select the Charges Tab at the bottom of the screen to add, remove or prioritize charges on the case.
Click within any of the fields to select a Charge. The selected Charge is designated by the icon.
Toolbar Button Descriptions New
Add a new Charge. Delete
Delete the selected Charge. Shift Up
Raise the priority of the selected Charge. Shift Down
Lower the priority of the selected Charge.
See also